Technical Angler

Privacy Policy

Effective Date: July 01, 2025
Last Updated: July 30, 2025

1. Introduction

This Privacy Policy describes how Technical Angler, LLC ("Technical Angler," "we," "us," or "our"), a South Carolina limited liability company, collects, uses, and protects your information when you use our proprietary and co-distributed mobile applications, websites, and related services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Definitions

For purposes of this Privacy Policy:

  • "Technical Angler" means Technical Angler, LLC, a South Carolina limited liability company
  • "Services" means our mobile applications, websites, and related digital services
  • "User Content" means any content, data, or information you provide through our Services

3. Information We Collect

3.1 Information You Provide Directly

Account Information:

  • Email address (required for account creation)
  • Username/display name
  • Password (encrypted and stored securely)
  • Profile information you choose to share

Activity Records:

  • Data you input and track within our applications
  • Photos and media you upload (optional)
  • Location information (if provided)
  • Notes and comments you create
  • Date and time stamps of your activities

Optional Contact Information:

  • Full name
  • Mailing address
  • Phone number
  • Communication preferences

Communications:

  • Messages you send through our support channels
  • Feedback and survey responses
  • Customer service interactions

3.2 Automatically Collected Information

Device and Usage Information:

  • Device type, operating system, and version
  • IP address and general location (city/state level)
  • Browser type and version
  • App usage patterns and feature interactions
  • Session duration and frequency of use

Technical Data:

  • Error reports and crash logs
  • Performance data to improve app stability
  • Analytics data to enhance user experience

4. How We Use Your Information

We use the collected information for the following purposes:

Core Service Functionality:

  • Create and maintain your user account
  • Enable application features and data tracking
  • Provide personalized user experience
  • Sync data across your devices
  • Deliver notifications and updates

Communication and Support:

  • Respond to support requests and inquiries
  • Send important service updates and notifications
  • Provide customer service assistance
  • Share educational content (if opted in)

Service Improvement:

  • Analyze usage patterns to improve features
  • Fix bugs and technical issues
  • Develop new functionality
  • Conduct internal research and development

Optional Services:

  • Manage contests, giveaways, and promotional activities
  • Send marketing communications (with your consent)
  • Facilitate community features and user interactions

Legal and Safety:

  • Comply with applicable laws and regulations
  • Protect against fraud, abuse, and security threats
  • Enforce our Terms of Service
  • Protect our rights, property, and safety

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

Service Providers:

  • Hosting and cloud storage providers (including Supabase)
  • Email service providers for communications
  • Analytics services (with anonymized data only)
  • Payment processors (for paid services)
  • Customer support platforms

Research and Analytics:

  • Obfuscated, anonymized data may be used for research purposes
  • Aggregated statistics may be shared with direct clients or partners
  • Internal research to improve services and develop new features
  • No personally identifiable information is included in research data

Legal Requirements:

  • When required by law, court order, or government authority
  • To protect our rights, property, or safety
  • To prevent fraud, illegal activities, or security threats
  • In connection with legal proceedings or investigations

Business Transfers:

  • In the event of a merger, acquisition, or sale of assets
  • Information may be transferred as part of the business transaction
  • You will be notified of any such change in ownership

With Your Consent:

  • When you explicitly authorize us to share information
  • For services that require third-party integration
  • When participating in joint promotions or partnerships

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of sensitive data in transit and at rest
  • Secure authentication and access controls
  • Regular security assessments and updates
  • Limited access to personal information on a need-to-know basis
  • Secure data storage with reputable service providers
  • Employee training on privacy and security practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information using commercially acceptable means, we cannot guarantee absolute security.

7. Your Privacy Rights and Choices

Account Control:

  • Access and update your account information anytime
  • Delete your account and associated data
  • Download a copy of your personal data
  • Modify privacy settings and preferences

Communication Preferences:

  • Opt out of marketing communications
  • Control notification settings
  • Unsubscribe from non-essential communications
  • Manage email preferences

Data Rights:

  • Request correction of inaccurate personal information
  • Request deletion of your personal data
  • Request information about data we collect and how we use it
  • Object to certain processing activities

Consent Withdrawal:

  • Withdraw consent for optional features
  • Opt out of data sharing for research purposes
  • Disable location services
  • Modify cookie preferences

To exercise these rights, contact us at privacy@technicalangler.com or through our support channels.

8. Children's Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete such information immediately.

If you are between 13 and 18, you may only use our Services with the involvement and consent of a parent or guardian.

9. Data Retention

We retain your personal information only as long as necessary to:

  • Provide Services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Fulfill legitimate business purposes

Account Data: Retained while your account is active and for 30 days after account deletion
Activity Records: Retained while account is active; anonymized data may be retained for research purposes
Communication Records: Retained for 2 years after last contact
Technical Data: Typically retained for 12 months for service improvement purposes

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:

  • Using service providers that comply with applicable data protection laws
  • Implementing contractual protections for international data transfers
  • Following industry-standard security practices

11. Cookies and Tracking Technologies

Our Services may use cookies and similar tracking technologies to enhance your experience:

  • Essential Cookies: Required for basic application functionality
  • Analytics Cookies: Help us understand how you use our Services (anonymized)
  • Preference Cookies: Remember your settings and preferences
  • Performance Cookies: Monitor and improve application performance

You can control cookie settings through your browser or device settings, though some features may not function properly if cookies are disabled.

12. Third-Party Services

Our Services may integrate with third-party services such as:

  • Mapping and location services
  • Cloud storage providers (including Supabase)
  • Social media platforms
  • Analytics and monitoring tools
  • Payment processing services

These third parties have their own privacy policies, and we encourage you to review them before using integrated features.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by:

  • Posting a prominent notice in our Services
  • Sending email notification to registered users
  • Updating the "Last Updated" date at the top of this policy

Your continued use of our Services after changes become effective constitutes acceptance of the updated Privacy Policy.

14. State-Specific Privacy Rights

California Residents (CCPA/CPRA):

  • Right to know what personal information we collect and how we use it
  • Right to delete personal information we have collected
  • Right to opt-out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising your privacy rights
  • Right to correct inaccurate personal information

European Residents (GDPR):

  • Right of access to your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

Our lawful basis for processing includes:

  • Contract performance (providing Services)
  • Legitimate interests (service improvement, fraud prevention)
  • Consent (marketing communications, optional features)

15. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Technical Angler, LLC
Email: legaly@technicalangler.com

For general support inquiries:
Email: support@technicalangler.com

This Privacy Policy is effective as of the date listed above and governs the use of information collected by Technical Angler, LLC in connection with our Services.